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By Dhawal Dawar (Lead Mobile Engineer, Aequilibrium) The Shift: Beyond the Chatbot For the last three years, the banking sector has been obsessed with Generative AI. We used it to summarize earnings calls,...
Adobe is at it again. Coming July 22nd and 23rd is their virtual event Experience Makers Live, and here...
“The times they are a changin’,” a wise poet once said. For the Credit Union cooperative,...
We all have our anecdotes of, let’s say strange, customer experience and queue management moments at...
Over the past few months, the world has definitely shifted to a new normal, and that has implications...
Early this year, Adobe launched its Adobe Experience Manager as a cloud service. The timing, and the...
Credit unions pride themselves on offering a great in-branch experience to all their members. But with...
It’s that time of year where post secondary schools and higher learning institutions are busy getting...
It’s now November (hard to believe, right) and the weather has certainly taken a turn. The air is cold,...
In the 21st century, it is evident that digitization is here to stay and improve every step of the way....
Your hotel goes to great lengths to provide the best guest experience possible. But with restrictions...
Think of a ski resort village. Or an outdoor mall with your favourite shops. Sounds nice. Now think of...
At Aequilibrium, we strongly believe in Forge as the digital platform for Canadian credit unions looking...
At Aequilibrium, we create, develop and deliver remarkable customer experiences. A trusted Backbase partner...
Are you satisfied with your branch client experience? Safety regulations and occupancy limits can make...
How appointments can turn bland shopping experiences into remarkable ones. When we think of going shopping...
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